Approaches to Informal Conflict Resolution

HR Consultant, Grace Williams joined Professor Richard Saundry (Professor of HRM and Employment Relations at The University of Sheffield), Mark Makin (Senior Advisor at ACAS), and Karen Ellis (Senior HR Partner from the University of Plymouth) to discuss how and when to use informal conflict resolution.

During the podcast, the conversation explores the multiple benefits of having an informal discussion, such as: saving costs; reducing the time spent on formal procedures and maintaining work relationships. Informal discussions can sometimes take place instead of carrying out the formal procedure(s).

You can listen to the full podcast here.

If you would like to know more about how to carry out informal discussions and how to include it in your HR strategy, you can contact us here.